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Inverness Village Receives Planetree Bronze Award

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Award Recognizes 'Meaningful Progress' in Resident-Centered Service

Inverness Village is proud to have been awarded Planetree Bronze Recognition for Meaningful Progress in Resident-Centered Care. Inverness Village is the first health care organization in Oklahoma to be awarded Bronze-level recognition since Planetree first introduced the recognition level in 2012.

Planetree is a philosophy of care that began in the hospital industry and has since spread to the field of senior living services. It focuses on identifying and meeting residents’ wishes for how services are delivered and giving residents and their family members a strong voice in the types of services delivered. Asbury began its collaboration with Planetree in 2011, and has integrated the program into each of its communities.

With Planetree, “our focus is on getting to ‘yes,’ “ says Steven Walkingstick, Administrator of Health Services for Inverness Village. One such example occurred last year with a resident in the community’s Health Care Center. Each year, a couple celebrated their anniversary by going out to dinner. When the wife experienced health issues and could no longer travel, staff members decorated a private dining room for the couple and prepared a special meal. The next year, the wife could no longer eat solid foods, and the husband was at a loss for how to forge a new tradition without a meal as the centerpiece. Instead, associates created a feast of memories with photo albums and video collages provided by the husband and other family members.

Planetree’s Bronze award is based on a variety of factors, including performance on traditional quality indicators, review of policy documents and focus groups with residents and staff. The Bronze Award is the first step to Planetree’s highest possible designation, the Silver Recognition Award.

"The experience of Inverness Village shows what can be accomplished when a team of deeply committed, supremely innovative and highly-driven caregivers take the courageous leap to redefine priorities and reorganize systems to put residents first,” shared Susan Frampton, Planetree’s President. 

  • Planetree is an international, not-for-profit organization that partners with health care organizations across the continuum of care to improve the health care experience by putting the needs of individuals first. Planetree guides organizations through a process that enables and inspires caregivers to transform the health care experience. Its model of patient-/resident-centered care being implemented in a diverse range of hospitals, continuing care facilities, outpatient clinics, and consumer health libraries across the United States, Canada, South America, Europe, and Asia.

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